![]() ![]() If the reinstall does not fix the issue, you can try using this form to request TeamViewer to unblock your account. Refer to this guide: “ How to fix TeamViewer trial version expired” for detailed instructions on how to do this. If you have received the “TeamViewer commercial use detected” error and are confident that you are using TeamViewer only for personal and non-commercial purposes, there are a few things you can try to fix the error.įirst, you can attempt to do a complete uninstall and reinstall of the free version of TeamViewer on your computer. How can I fix the “TeamViewer commercial use detected” error? If you use TeamViewer for commercial purposes and continue to use the free version, you may receive the “TeamViewer commercial use detected” error and risk having your account switched to the commercial version or even being blocked. It is important to remember that using TeamViewer for commercial purposes, such as connecting to your clients’ or customers’ devices or monitoring devices running server operating systems, requires a paid license. Additionally, if you work from home and use TeamViewer to connect to your office computer to access personal files or check emails, it would still be considered personal and non-commercial use as long as your computer is not connected to a commercial environment, such as a business network. ![]() ![]() TeamViewer defines personal and non-commercial use as using the software to help family or friends remotely connect to their devices that are not running any server-like operating systems and are not being used in any commercial environment.įor example, you may use TeamViewer to help your family members troubleshoot issues with their computers or to help a friend with a technical problem. What is considered personal and non-commercial use? Performing other actions that TeamViewer may suspect to be for commercial purposesĪccording to some users, connecting to too many devices from different locations around the world may also trigger the error.Monitoring devices running a server operating system such as Windows Server.Letting your customers connect to your device.Using TeamViewer for home office to check your emails or perform other actions.Connecting to your client’s or customer’s devices.Some actions that may trigger the error include: If you have been using the free version and receive the “TeamViewer commercial use suspected” error, it indicates that TeamViewer has detected activity that may be considered commercial use. ![]() TeamViewer offers two versions, one for personal and non-commercial use that is free, and another for business and commercial use that requires a subscription. Why am I seeing “TeamViewer commercial use detected” or suspected? How can I fix the “TeamViewer commercial use detected” error?.What is considered personal and non-commercial use?.Why am I seeing “TeamViewer commercial use detected” or suspected?.So anyway, here we are.instead of me praising and recommending TeamViewer like I have for the last 8 years I'm now telling a completely different story. But whatever the technical reason for the B2B classification it ultimately had a negative impact on my family. It seems that using the rehabilitation facilities WiFi moves her into the B2B pricing. She had to switch from using a personal Comcast paid account to using the new facilities WiFi. She recently broke her hip in a fall and had to move from an assisted living facility to a place that can help in her rehabilitation and I think therein lies the problem. To say the least, it's very important her PC works. Her main means of communicating with her family is through email. First realize my 97 year old grandmother has poor eye site due to macular degeneration and complete hearing loss. I've used their product to support both my 77 year old mother and my 97 year old grandmother. Does anyone really think shaking down your B2C customers is a good strategy? Why didn't they offer to continue to provide the free personal account which clearly I am? I was even open to a paid personal accountant a reasonable cost. Even after an online chat where I explained my situation (see below) they offered me a business plan at $499 a year. For me anyway, they have flushed 8 years of goodwill right down the toilet with some kind of "New Coke" idea of converting B2C customers into a B2B plan. I cannot even begin to express my frustration with TeamViewer. ![]()
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